Privacy Policy

When you use our website, contact form, instant estimator, or phone line, we may collect:

• Your name, email address, phone number, and project address
• Project details, service preferences, and photos you choose to send
• Call recordings and transcripts from our AI phone receptionist, Sofia
• Usage data such as pages visited and features used

• To respond to your inquiry and prepare estimates and quotes
• To schedule consultations and manage appointments
• To improve our services and this website
• To send project-related communications. We do not send marketing spam.

When you request an instant estimate, the project details you enter are sent to an AI language model to generate a ballpark range. We contact you about the estimate only if you ask for a formal quote.

Incoming calls may be answered by an AI receptionist. Calls may be recorded and transcribed so we capture your project details accurately. By calling our business number you consent to this recording.

This site uses Google Ads tags to measure how visitors arrive from our advertising. These tags may set cookies in your browser. You can manage or block cookies in your browser settings and review Google's advertising choices at adssettings.google.com.

We use industry-standard measures to protect your information. We never sell your personal information. We rely on trusted service providers, listed below, that are bound by their own privacy and security commitments.

• Vercel (website hosting)
• Resend (email delivery)
• Vapi (AI phone receptionist)
• OpenAI and Anthropic (AI language models for estimates and calls)
• Google (advertising measurement)

• Ask to see the personal information we hold about you
• Ask us to correct or delete it
• Opt out of communications at any time
• Request a copy of any call recording or transcript involving you

Questions about this policy, or a request about your data: email info@ngblueprint.com or call (806) 472-4572.